Terms and Conditions for Go Rewards Program for High-Value Customers
1. Program Overview :
The Go Rewards High-Value Customer Program ("Program") is both online & offline and this will be an invite only program designed to offer exclusive benefits to customers who meet certain criteria, including but not limited to exclusive discounts, birthday surprises, gift vouchers from other brands, shopping helplines, and early access to sale events. By participating in the Program, you ("Customer/s") agree to the following terms and conditions. The terms and conditions will be presented to the Customers during the sign-up process, where they will need to acknowledge and agree to the terms before proceeding with their enrolment.
2. Eligibility
The Program is available only to customers who meet the criteria established by the company and are invited to join.
Eligibility is based on customer activity, purchase history, and/or other factors as determined by the company.
The company reserves the right to modify the eligibility criteria at any time, without any prior notice to the eligible customers.
3. Program Benefits
Upon enrolment in the Program, eligible customers will receive:
Exclusive Discounts: Customers may receive discounts on selected products or services, subject to availability and other restrictions.
Birthday Surprises: Customers will receive a special gift or offer on their birthday, details of which will be communicated to them in advance.
Gift Vouchers from Other Brands: Periodically, customers may receive gift vouchers or coupons from partner brands.
Shopping Helpline: High-value customers will have access to a dedicated shopping helpline to assist with product inquiries, orders, or any other shopping-related queries.
Early Access to Sale Events: Customers will receive early notifications and/or access to sale events before the general public.
4. Redemption and Usage
All benefits, including discounts, birthday gifts, gift vouchers, and early access privileges, are subject to terms and conditions set by the company and third-party brands involved.
Discounts and offers cannot be combined with any other promotions, sales, or special offers unless explicitly stated.
Gift vouchers and birthday surprises are non-transferable and cannot be redeemed for cash or exchanged for other products.
Early access to sale events will be available for a limited time and may be subject to availability.
5. Program Duration and Termination
The company reserves the right to modify, suspend, or terminate the Program at any time, with or without notice, at its sole discretion.
Participation in the Program is ongoing until the customer’s eligibility is revoked or the Program is terminated.
6. Privacy and Data Usage
By participating in the Program, the customer agrees to the collection and use of their personal data in accordance with the company’s privacy policy.
Personal information provided may be used for marketing and communication purposes related to the Program.
7. Exclusions
The Program is not available to customers who engage in fraudulent activities or violate the terms and conditions.
Employees of Go Fashion (India) Limited, its affiliates, and their immediate families are not eligible to participate.
8. Liability
The company is not liable for any lost or stolen benefits, discounts, vouchers, or other offers, or for any technical issues that may prevent the redemption of Program benefits.
The company reserves the right to exclude any customer from the Program at its discretion.
9. Program Changes
The company may amend these terms and conditions from time to time. Customers will be notified of any significant changes.
Continued participation in the Program after any changes to the terms and conditions constitutes the customer's acceptance of the updated terms.
For any questions or assistance regarding the Program, customers can contact the dedicated shopping helpline or reach out to the company customer care number 18001239953.
11.Jurisdiction
This Program shall be governed by the laws of India. Any disputes arising out of or in connection with this Program shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu India.
