Help & FAQ
Is my order confirmed?
When will you ship my order?
When will my order get delivered?
How much do you charge for delivery?
How can I track my order?
If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our customer care team immediately. Drop us an email at email@example.com or give us a call on our toll free number 1800-123-9953 (10 AM - 6 PM, Monday to Friday).
Can I customize the products?
I don’t want the package to carry an invoice/amount as it is a gift. Can this be done?
How do I cancel an order?
Can I get my ‘to-be-returned-product’ to get picked up from a different address from the original delivery address?
I have received a damaged product, what should I do?
What is your return policy?
When will I receive a replacement?
Can I choose a different item in exchange?
What is your refund policy?